WJZ Investigator Mike Hellgren came to WJZ in the spring of 2004. Solid reporting credentials and a reputation for breaking important news stories have characterized Mike's work. Mike holds a B.S.

Baltimore City officials are working to replace an aging 911 dispatch system, which failed while police were responding to a mental health crisis last year. However, officials say a new system is ...

Baltimore officials and police are touting the city’s multimillion-dollar gunshot detection system — though officers found evidence of a shooting after fewer than a quarter of the system’s alerts in ...

WITH THE DETAILS. KIM. WELL, JASON, THE CURRENT SYSTEM HANDLES 2.1 MILLION CALLS PER YEAR, BUT THE TECHNOLOGY IS OUTDATED AND IS IN NEED OF A NEW ONE. I’M JUST SO DISAPPOINTED THAT IT HAD TO TAKE A ...