Nowhere to go but up. That cliché's trotted out whenever something "hits bottom," but this recession, which we've only begun crawling out from, has taught us a 21st-century inverse: "Too big to fail." ...

[Editor’s note: Learn about the basics of CRM and analytics straight from the experts. Below is a press release from IMMAP.] MANILA, Philippines – The second installment of IMMAP x CDM’s Web ...

In August FB Consult Ltd. and the International Bank of Azerbaijan OJSC (JSC" IBA ") signed an agreement for the pilot implementation of CRM SalesLogix system in one of the IBA branches, the bank said ...

Excellence is its own reward. Well, maybe so, but we plan on adding a little something extra anyway. The last 12 months have been hard on everyone in the CRM industry-the software vendors, the service ...