SaaS companies are founded in a product/service, which is obvious. Selling, contracting, and documenting the customer data, however, is not always easy. Take the time to evaluate the sales ...

Forbes contributors publish independent expert analyses and insights. Mike Stubbs covers esports, competitive games and the creator economy. While BLAST deserves a lot of plaudits for its event, ...

North American organisation Team eLevate announced plans to step away from the CS:GO scene for the time being. Team eLevate announced plans to step away from the CS:GO scene for the foreseeable future ...

Applying product principles to how you lead your customer success team can help team members make better, more empowered decisions. How do you truly empower your customer success (CS) team to operate ...

Meanwhile, three players are confirmed to be out from Team Liquid’s 2022 roster. Two teams are finalizing their 2022 lineup as the year ends. One is building their team for the upcoming season, the ...

Embrace AI as a customer service tool. Despite developing at a rapid and unwieldy pace, customer service chatbots can effectively enhance your CS operations. Choose the best type of AI for your ...

As the downturn starts to bite and every dollar matters more, many CEOs are asking the same question. How should I wrangle a constricted company budget to outlast 2023? For subscription businesses, ...

In turn-based tactics games, there are two enemies: the enemies and yourself. While impulsive, stupid decisions are hard to get rid of entirely, enemies can be studied and adapted to, just like ...

This past week, Team Vitality stomped FaZe Clan in a 3:1 route at the StarLadder Budapest Major 2025. With that victory, they officially secured back-to-back majors in 2025 after taking home the BLAST ...

FaZe Kaysan speaks on their CS team amidst Karrigan rumors #kaysan #cs2 #fazeclan #karrigan #shorts ...

There’s an old parable that tells of three men coming upon an elephant in the dark, with each touching only a part of the creature to understand what it is. One person, whose hand lands on the ...