Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

Guess what? Cloud computing conferences are now generative AI conferences. How did that happen? It’s a simple matter of cloud providers seeing generative AI as the best way to sell more cloud services ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. The government could save about $1 billion in productivity ...

If you’ve ever waited at City Hall, struggled with paper forms or outdated websites, or felt that emergency response seemed slow, you’re not alone. Across the country, government agencies — from small ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

Cloud was the go-to choice for the past five years, but we could see traditional systems become more viable. Savvy architects consider all the options. We’ve long been comparing and contrasting ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

The report underscores the healthcare sector’s increasing focus on hybrid-cloud models, with 48.3% of healthcare organizations now utilizing some combination of on-premises and cloud-based solutions.

For decades, building safety was limited to security guards, cameras and alarm networks, all working independently to alert owners and authorities of a fire or break-in. These on-site systems had vast ...