Multiple industry associations disagree with how the Consumer Financial Protection Bureau orchestrates its complaint database. Now a top federal examiner whose primary responsibility is “to detect and ...

As the Consumer Financial Protection Bureau continues to modify how it operates, more than a dozen state attorneys general are pushing the CFPB not to change its practices regarding consumer ...

The Consumer Financial Protection Bureau is facing a backlash over its recent overhaul of its consumer complaint portal, with experts warning that the agency is adding "friction" to the complaint ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

The full span of FMCSA's new landing page. The FMCSA stated that the update, on the front end, enhances navigation and improves functionality for users. On the back end, the agency also claims the ...

The Consumer Financial Protection Bureau’s consumer complaint database has been a source of controversy since its inception, as many industry participants took issue with the fact that the complaints ...

The Consumer Financial Protection Bureau was one of the early targets of the Trump administration's attempts to dramatically reduce government spending. The bureau's work was first suspended in early ...

NEW YORK (Thomson Reuters Regulatory Intelligence) - The online complaint board run by the Consumer Financial Protection Bureau, which has drawn more than one million postings from financial-services ...

WASHINGTON (Reuters) - The U.S. government is intensifying its use of consumer complaint websites with two new outlets for customer gripes that have trade groups for manufacturers and financial firms ...

Despite previous pushback from the financial firms it oversees, the Consumer Financial Protection Bureau is not only going to keep its complaints database public, it’s going to improve it for the ...