Cathay Financial Holdings Leverages Open-Source Small Language Models to Identify Customer Intent

To enhance operational efficiency and customer experience, Cathay Financial Holdings (Cathay FHC) continues to advance the ...
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Cathay Financial fine tunes small language models to identify customer intent in financial services

TAIPEI, June 12, 2026 /PRNewswire/ -- To enhance operational efficiency and customer experience, Cathay Financial Holdings (Cathay FHC) continues to advance the application of generative AI in ...