Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...

AUSTIN, Texas, July 18 /PRNewswire-FirstCall/ -- With many organizations depending on valuable data to deliver an enhanced customer experience and increase returns on ...

Directive Corporation is using the comprehensive functionality of the Pervasive solution to strengthen its customer intelligence system, Marketing Data Mart. Pervasive Data Integrator's ability to ...

Informatica Corporation (NASDAQ: INFA), the world’s number one independent provider of data integration software, has announced Informatica MDM 9.5 which provides breakthrough capabilities in master ...

Discover how CRM integration with other systems can enhance data synchronization, automate workflows, and improve reporting. CRM software can be a powerful marketing, sales, and service solution by ...

Informatica Corporation (NASDAQ: INFA), the leading independent provider of data integration software and services, today announced that Informatica was again ranked first in Customer Loyalty overall ...

Choice Hotels International Inc., the world’s second-largest hotel franchiser, is upgrading its customer data integration (CDI) software as part of a drive to boost room bookings and revenue while ...

Global spending for cloud computing software continues to surge, fueled by AI adoption and digital transformation initiatives, with Software-as-a-Service revenue nearing $300 billion in 2025, ...

Compare the best data cleaning software in 2026, including top tools for CRM hygiene, data enrichment, enterprise data quality, and cleanup workflows.

IBM said Monday it will acquire customer data integration software maker DWL to strengthen IBM’s information management middleware portfolio. Financial terms of the deal were not disclosed.

IBM said last week it plans to acquire DWL, a customer-data-integration software maker, to strengthen its information management middleware portfolio. The company’s DWL Customer software is a ...