Although it is sometimes thought that quality assurance (QA) and software testing are the same, they are, in fact, different concepts. They differ in their objectives, features and methods. Testers ...

The software testing landscape is undergoing a seismic shift. For years, continuous automation testing (CAT) platforms have been the gold standard for reducing manual testing and ensuring ...

Recently, I had a conversation with Paul Gerrard, the internationally renowned, award-winning software engineering consultant, author, and coach. We discussed the fact that testing is at the heart of ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Birgitta Böckeler, Distinguished Engineer at ...

Compliance testing is essential to any product or service. Learn what makes up quality compliance testing and why you need it for your business. There are certain criteria every software product or ...

IVRs, a long-standing tool for self-service applications, are rules-based systems where calls follow set paths – press or say “one” for sales, etc. How the system responds, or where a call is routed, ...