This week, a reader writes, "I have a Best Buy/Geek Squad account and in the years past I have allowed their techs to take over my PC remotely to clean it up so that it runs faster. Do you think I am ...

Once grandma gets her $40 coupon for a converter box and buys the box from her local big-box retailer, how on Earth is she going to rig it to the old Zenith? According to Best Buy, members of its Geek ...

DAYTON, Ohio — They read computer manuals for fun. They wear clip-on ties. They're geeks … and they could make your life a lot less complicated. The Geek Squad is a 24-hour computer support task force ...

The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

Today I learned there is another risk formula. The factors of this new formula are the vendor from which maintenance is purchased and the technicians faced when a customer enters the repair zone. In ...

) are off 17 cents, or 0.8%, at $21.57 following a report by CNBC this afternoon that the company plans to lay off 2,400 workers, including 600 workers in its Geek Squad computer help service, citing ...