Catholic Health cut call center costs and improved patient satisfaction by eliminating patient hold times using AI voice agents.

On June 17, 2024, the final rule for Medicare Part D introduced new health IT standards, mandating the adoption of NCPDP SCRIPT Standard version 2023011 by January 1, 2028, while the NCPDP Formulary ...

A letter from the guest editor highlights how the findings in this special issue touch on timely themes in health technology research and yield real-world considerations for practice. In this special ...

Patient engagement. Information blocking. Interoperability. These buzz words are flying around the health information technology (HIT) world as the Trump administration starts to make its mark on the ...

Please provide your email address to receive an email when new articles are posted on . Health information technology (HIT) use by patients with COPD was incrementally associated with pneumococcal ...

AllianceChicago is a unique organization. A federally funded health center network of more than 76 community health centers operating in more than 23 states, its work is centered on improving personal ...

Health information technology is transforming patient care by fostering a more active role for patients in their own health management. Advances in digital platforms, including electronic health ...

In 2023, nearly one-third of immigrants who sought health care in the US reported obstacles in receiving respectful communication from their providers. That is equivalent to a little more than 10 ...

A letter from the guest editor introduces this year’s Health Information Technology issue, which explores 4 key themes driving health care’s digital transformation from basic automation to ...

The Trump administration indefinitely canceled meetings of the Health Information Technology Advisory Committee (HITAC), an advisory panel that helps the federal government establish rules and ...

Another major healthcare breach has surfaced as TriZetto confirms attackers stole sensitive data affecting millions across the United States.

The field of information technology encompasses a variety of duties and responsibilities. IT leaders are tasked with guiding strategic vision for their organizations while also maintaining the ...