One measure of instant messaging's impact as a technology is its swift evolution from a chiefly social medium to one that, like e-mail, is fast emerging as a major channel for business communications.

The blogosphere is abuzz about Google's new foray into the instant-messaging realm. Message boards are teeming with tips and gripes, and scores of screenshots have gone up since Google released a beta ...

A very common resolution made at the start of a new year is “Get more organized.” That’s a good mantra for businesses as well as individuals, especially when it comes to formalizing a process for ...

With e-mail systems overloaded by spam, always-on Internet connections on PDAs and cell phones becoming the norm, and superfast communication in vogue, your instant-messaging (IM) application may be ...

MessageLabs launched on Monday encrypted IM (instant-message) software, targeting companies that use consumer IM clients for collaboration and document sharing. The company’s Enterprise Instant ...

FOSTER CITY, Calif. (AP) -- An instant message exchange might seem as fleeting as a phone call or face-to-face chat. But, like everything else on the Net, it can have much more staying power than ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

As AI advances, the rise of instant, customized, and often ephemeral software solutions will alter the dynamics of vulnerability hunting and patching, and thus the battle between attackers and ...