The client intake process for law firms is one of the most important systems in any legal practice. It determines how ...

Business owners who invest heavily in marketing and advertising are obsessed with ROI, and rightfully so. If your marketing agency isn’t as diligent in reporting campaign results as you are in ...

Nonlawyers—including paralegals and legal assistants and others—provide important support to law practices. In today's fast-paced legal world, nonlawyers have a role in supporting the efficient ...

Imagine this scenario. Your procurement team starts Monday morning with 47 unread emails, a dozen Slack messages about urgent purchases, and three sticky notes from Friday's hallway conversations.

This could be controversial, but firms who require a CIA-level dossier on the client’s project and/or budget before they even are allowed to speak to someone on the phone seems backward to me. I ...

Patient intake, and the associated manual tasks that come upfront before a medical visit, represents a key component of a health system's operational efficiency and clinical quality. As a result, some ...

University Communications and Marketing provides marketing and communications services to the university community. If you are seeking our support, please review our project intake process below and ...

Improving the patient experience is one of the top concerns for healthcare leaders, and technology investments are often made with the patient in mind. The COVID-19 pandemic has highlighted several ...

The time from when a person files an inquiry with the U.S. Equal Employment Opportunity Commission to when EEOC officials interview the person about alleged incidents — the “intake process” — varies ...