The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

I recently sat down with Alex Geisler, London-based litigation partner with Duane Morris and creator of Lean Adviser, for a discussion around the business of law, the disconnect in service delivery ...

Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the ...

Jon Miller of Gemba Research explores the problems created by solving problems... I became aware of a truth about lean problem solving and kaizen the other day while reading an article about ten ...

Like most engineers, I find myself drawn to complex puzzles. And the more complicated the problem, the more intrigued I am to solve it. This love for problem-solving was nurtured at a very young age.