Apple didn't exactly issue a mass mea culpa for its ongoing butterfly keyboard issues, but it's probably about as good as you'll get. The larger question is whether it's enough. The company said that ...
Apple’s MacBook keyboard replacement program solved one problem: customers would no longer have to pay for a fix for an Apple design failure. But, as I wrote recently, it still left many of us with ...
In an internal document distributed to Apple Authorized Service Providers, obtained by MacRumors from multiple reliable sources, Apple has confirmed that the third-generation keyboard on 2018 MacBook ...
Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops -- including new 2019 MacBook Pro models. Shara Tibken Former managing editor Shara Tibken was a ...
Having problems with your MacBook, MacBook Air, or MacBook Pro keyboard and want to check if your notebook is eligible for a free repair or replacement? Read on for a look at the models that are ...
If you owned a MacBook with a busted butterfly keyboard, Apple may soon send you a refund. A judge has approved a $50 million class-action lawsuit settlement for several states that will reimburse ...
Apple has lost its challenge to dismiss a proposed class action lawsuit by MacBook customers over its butterfly-mechanism keyboards. Apple introduced the clicky, low-travel, and debris-prone keyboards ...
It is now a given that the MacBook has a pretty crummy keyboard. The butterfly keyboard used for the last four years has not been Tim Cook’s finest hour. But has a replacement been found? Apple’s ...
Highly anticipated: Apple's 16-inch MacBook Pro has arrived with an improved scissor keyboard and a bigger screen in what is pretty much the same body of the 15-inch model. It also starts at the same ...
Good news, MacBook users. Apple will replace all butterfly switch keyboards for free — even on its new MacBook Pro models unveiled Tuesday. The company said it has extended its MacBook keyboard ...