When Tarun Loomba became chief executive of Mitel Networks Inc. in 2021, the company made an interesting pivot. While the entire communications industry has been shifting to a ...

Mitel just announced Mitel CX, a new customer experience (CX)/contact centre platform. Enablement and training for channel partners will kick off in Q1 2025, with general availability expected late in ...

‘There was business that as a standalone entity, neither Unify nor Mitel could touch. It went to the likes of Cisco by default just for sheer size and capability. This will put us in a better position ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel, a global leader in business communications, enters 2025 ideally positioned to capitalize on growing market demand for flexible and secure hybrid cloud ...

Communications provider Mitel Networks Corp. today is rolling out a new artificial intelligence-powered customer experience platform to help businesses optimize customer interactions by integrating ...

Valued members of the Mitel ecosystem from across the Americas recognized for their impressive commitment to growth, customer excellence, and innovation SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel®, a ...

Mitel is restructuring its North American channel program so that solution providers are no longer ranked and rewarded based exclusively on sales volume, the unified communications and contact center ...

Mitel just unveiled its new contact center offering, Mitel CX, which Mitel calls a “GenAI-assisted CX management platform.” While Mitel has had on-prem contact center offerings for years, they were ...

Mitel said it is acquiring unified communications and collaboration company Polycom in a deal valued at about $1.96 billion, but the combined outfit will still face challenges from cloud-based ...

AI agents are getting faster, smarter, and more capable… and customers are starting to trust them as much as humans. Mitel’s latest platform update shows just how quickly the contact center landscape ...

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you're buying the best. Find out more about how we test. Canadian telecommunications firm ...