CNET

Do O2's customer-service woes stem from its recruitment policy?

Crave can exclusively reveal the malaise at the heart of O2 customer support. The mobile network's problems, we have discovered, stem from a peculiar recruitment policy -- namely offering employment ...

‘Big four’ mobile firms outperformed by smaller rivals in annual survey

‘Big four’ mobile firms outperformed by smaller rivals in annual survey - Three, O2 and Lycamobile were the lowest performing ...

These are the UK’s top-performing mobile networks

Three, O2, and Lycamobile emerged as the lowest-performing networks among over 5,000 mobile users surveyed, achieving ...

Best mobile phone networks for money and customer service revealed by Which?

WHATSAPP GROUP: Get money news and top deals straight to your phone by joining our Money WhatsApp group here. We also treat ...
Advanced Television

Virgin Media O2 launches UK complex customer support

Virgin Media O2 has created a new specialist team of more than 500 multiskilled and fully converged customer care agents to support UK customers with issues across both fixed (broadband, landline and ...