Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...

If you trust Oracle to have the best marketing, sales and service automation in the world, then just sign up for their CRM-in-90-days offer. Don't ask about customization though - but do tell the ...

Ready access to myriad information sources has put B2B buyers in charge of the sales process. They decide when they’re ready to engage with a sales rep. In response, B2B sellers are being forced to ...

Oracle has announced the new Siebel CRM Mobile for the BlackBerry platform. Oracle has announced the new Siebel CRM Mobile for the BlackBerry platform. Created as a result of the collaboration between ...

Oracle released its latest semiannual upgrade of its Siebel CRM On Demand product. Unlike previous releases that focused on smaller changes and tweaks, Release 14 incorporates substantial improvements ...

Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship management) applications, Oracle announced Thursday. Terms ...

Oracle announced the 17th version of its on-demand CRM (customer relationship management) application Wednesday and made a fresh push into pharmaceutical sales with a Life Sciences edition of the ...

Oracle CRM On Demand customers now have access to the marketing automation capabilities that leverage the strength of their Oracle system. The integration is designed to give joint customers the ...