"Not making the sales numbers? There must be a problem in the sales department!" How often have you heard a statement like this? If orders are not closing does it mean salespeople don't know how to ...

Business process mapping is the strategic analysis of identifying and creating a visual depiction of the process flow of various areas of an organization. For example, the supply chain cycle is an ...

Business process mapping is a framework that helps companies create visual representations of processes within the organization. Mapped processes can include products, software, services and even the ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

According to kaizen philosophy, the improvement of systems, programs and people is a continuous, ongoing process. The kaizen method originated as a Japanese business approach and the word translates ...

According to a recent study, only 27% of organizations have a measurement strategy in place to determine the success of their training efforts. Does this percentage surprise anyone? As a vendor hired ...

"Process mapping on steroids." That's how John Dyer used to describe value stream mapping back when VSM was just beginning to assert itself as a new continuous improvement tool and process mapping was ...

VSM is a lean management technique that helps businesses eliminate process redundancies and waste by finding ways to improve current lean and agile business processes. Companies are always looking for ...