You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...

WASHINGTON, Feb 17 (Reuters) - Alphabet (GOOGL.O), opens new tab self-driving unit Waymo on Tuesday defended its use of remote assistance personnel in the face of questions from Congress and said they ...

in which case, if you're attached enough to them to offer on-demand remote support, perhaps you could pass newer e-waste to them? Perhaps i'm stating the obvious to you but it does seem weird to me ...