Can Alexa help shoppers in large, retail stores where store associates are spread out and often hard to find? That’s the premise behind the hack, “Alexa Shop Assist,” presented today at the TechCrunch ...

As a report reveals staff in electrical stores know nothing about their products, are other High Street staff any better? Charlotte Kemp went undercover to find out. After spotting an advert in the ...

Shopify is taking Kit, the virtual assistant it acquired last year and making it free to all members on its platform, as a basic part of their merchant services. That’s a big deal for the previously ...

Google announced that Google Home interactive speaker owners may now use Google Assistant to shop via voice at Google Express retailer partners including Costco, Whole Foods Market, Walgreens, ...

THERE’S nothing more annoying than going into a store for a casual peruse, only to be ambushed by an eager shop assistant offering their help. But now the reason behind the often overly-enthusiastic ...

Shopping on Amazon got easier in recent years thanks to the advent of voice purchasing with Alexa. But not everyone uses Alexa or owns an Amazon Echo device. If you're a Google loyalist and you've ...

Lush, Hobbs and Space NK are also guilty of having similar rules for their employees to follow THERE’S nothing more annoying than going into a store for a casual peruse, only to be ambushed by an ...