What does having a staffed social worker look like for a public library? How can libraries provide referrals for customers while maintaining confidentiality and privacy? What can libraries do to train ...

Yanna McGraw works at the Central Library in downtown Indianapolis. A big part of her job is building relationships with visitors and helping answer their questions. But the information she provides ...

SPOKANE, Wash. - The downtown Central Public Library closed for renovation back in Feb. 2020, with plans to reopen sometime early this year. When it does, they are including a few new additions to the ...

I had the opportunity to catch Tiziana Dearing’s talk, “What is Social Innovation?” during the second day of the Libraries Transform—Civic and Social and Innovation series of presentations ...

Trish doesn't have many places to turn. She's living at her elderly father's home without a job because she can't afford the care he needs. And every day she says the balance sheet seems stained with ...

TACOMA, Wash. — More and more libraries in Washington and across the country are adding social workers to their staff, and Tacoma is one of the recent cities to add a social worker to its library ...