We’re facing a crisis of customer centricity. Most companies recognize customers as the necessary focal point of business operations, but the philosophy tends to fall apart in the execution. To bridge ...

The author of the first textbook in Social Psychology, William McDougall, who served on the faculties of Oxford, Harvard, and Duke University, wrote that: “We may fairly ascribe the incapacity of the ...

The beginning of a new year provides us with an opportunity to reflect on our lives and consider ways we can improve the quality of our health, well-being and relationships. For many people, this ...

The e-bike business is exploding with options for every type of rider. People’s behavior is harder to understand than ever. Sure, people are more willing to share. They’re more willing to write about ...

Survival of today's retailers depends on many factors, but in an era when consumers find most brands to be "easily replaceable," meeting consumer expectations plays a critical role. You would be ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Sigmund Freud liked cigars. However, he observed that love ...

MIAMI — Nearly every home furnishings and decor company is searching for the next greatest trend that is going to persuade a consumer to spend discretionary income, and Tom Mirabile, founder and ...

Please provide your email address to receive an email when new articles are posted on . Mistrust is a key barrier when discussing tumor genomic profiling with African American patients with cancer.

Dear Dr. E: I am trying to teach my children the importance of understanding the values of our Founding Fathers. More specifically, I want my kids to understand why the writers of the Constitution and ...

Adolescence is a period when some teenagers begin experimenting with risky or rule-breaking behaviors such as skipping school, drinking, lying, or staying out past their curfew. When parents find out, ...