Service design in complex systems addresses the orchestration of multi-actor interactions, information flows and institutional structures to generate value beyond isolated touchpoints. In such ...

Forbes contributors publish independent expert analyses and insights. I help family offices solve next gen strategy & technology problems. Sep 01, 2024, 01:07pm EDT Sep 01, 2024, 06:08pm EDT Today, ...

Your institution does not have access to this book on JSTOR. Try searching on JSTOR for other items related to this book. Tom Angotti, Cheryl Doble and Paula Horrigan ...

COVID-19 will change what it's like to eat at a McDonald's so much that maybe we'll just stick to drive-through. This Seattle restaurant is redesigning its entire business model in response to the ...